(Recent Press Release 03/02/11)

Recycling and General Waste company War on Waste have launched a new incentive this February by offering a guarantee that they will pick up their commercial clients waste, or give the client £100 compensation.

Nick Noakes Director said “ We have built a reputation for never letting our customers down when picking up waste. It seemed that some other waste companies either give excuses or just don’t bother. Therefore we knew this would be of interest to companies out there who have been let down, and want to have a reliable, cost effective service.”

The company based in Poole, have been operating for over 7 years. They cover a wide area from Weymouth to Winchester, and Bournemouth to Salisbury. The guarantee could be in cash or £100 can be donated to your charity of choice.

Nick also mentioned “ We feel confident we will never have to pay out. If we do then fine. The guarantee does have some Terms and Conditions, such as ‘Act of God’ but in the main it is to set peoples mind at rest that they will not just be left with a mess.”

END

Terms & Conditions

WOW guarantees to pay the customer £100, or donate £100 to a charity of the customer’s choice, in the event that WOW fails to service a regular collection contract in accordance with the agreement.

There are some exceptions to this undertaking as follows:

1. The guarantee does not apply to special collections/clearances.
2. The provision of the Services may be varied by WOW during Bank Holidays, other holidays, during emergency or to meet other operational requirements including inclement weather or in other circumstances outside the control of WOW. The guarantee ensures payment if WOW fails to make any collection during the week it would normally have been made but WOW reserves the right to alter the day of collection. Wherever possible WOW will endeavour to notify the Customer in advance of any change. Any such variation will be without liability to WOW however WOW will endeavour to make arrangements for any uncollected Waste Material to be collected.
3. Should WOW fail to provide the Services on any day scheduled for the collection of the waste the Customer shall be under a duty to notify WOW within one working day of the said failure to collect. Notice by the Customer shall be communicated to WOW by the soonest most practicable means. An alternative or subsequent collection of the uncollected Waste Material will be arranged as soon as is practicable
4. WOW will not be liable to the Customer or deemed to be in breach of the Agreement by reason of any delay in performing or failing to perform any of WOW’s obligations in relation to the Services, if the delay or failure was due to any cause beyond WOW’s reasonable control resulting from: act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, laws, prohibitions or measures of any kind on the part of any government; strikes , lockouts or other industrial actions or trade disputes (whether involving Council employees or third party employees); difficulties in obtaining labour fuel, parts or machinery or failure or breakdown of machinery.
5. The Customer shall provide safe and unobstructed access to the Containers on the day of collection in accordance with our standard terms and conditions.